Crown Motors Ltd, the renowned automotive distributor for Toyota, Lexus and Hino, operates various showrooms, service centers and parts centers conveniently located throughout Hong Kong.
Crown Motors is proud to cement its role as the leader in customer service and customer experience by being the first in the automotive industry to employ indoor location-based technology (iBeacon). At Kowloon Bay Flagship Showroom’s Grand Opening, guests were thrilled to embark on a tour of the new showroom with iPad as their guide. By using iBeacons installed throughout the showroom, customers received real-time brand and model information for each demo car within the shop on iPad devices as soon as they approached a designated area. The self-guided solution delivered a seamless, digital and interactive customer experience.
Content Management System, iBeacon, iPad UI/UX Design, iOS Development, Connection Security, Data Encryption, Real-time Push Notification, Statistic Report, User Behaviour Tracking, eForm