Crown Motors is proud to cement its role as the leader in customer service and customer experience by being the first in the automotive industry to employ indoor location-based technology (iBeacon). At Kowloon Bay Flagship Showroom’s Grand Opening, guests were thrilled to embark on a tour of the new showroom with iPad as their guide. By using iBeacons installed throughout the showroom, customers received real-time brand and model information for each demo car within the shop on iPad devices as soon as they approached a designated area. The self-guided solution delivered a seamless, digital and interactive customer experience.
Content Management System, iBeacon, iPad UI/UX Design, iOS Development, Connection Security, Data Encryption, Real-time Push Notification, Statistic Report, User Behaviour Tracking, eForm